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How do I submit a warranty claim?

Last Updated:

You can submit a warranty claim in one of two ways:
 
  • Preferred: Fill out our [Warranty Claim Form] for the fastest processing
  • Alternate: Contact Customer Support with the following:
 – Your order number or proof of purchase
 – Product name or model
 – Description of the issue
 – Clear photos or videos, if applicable
 
Please keep the product—we may request a return or additional documentation.
Do not return any items until your claim is reviewed and authorized.
See our full Warranty Policy for complete instructions.
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