Refunds may take a few extra days to appear on your statement depending on your bank or credit card provider.
- After we issue the refund, it can take 5–10 business days to appear
- Processing times vary by financial institution
- Some refunds may post as a reversal rather than a new transaction
If it’s been more than 10 business days and your refund still hasn’t posted:
1. Contact your bank or credit card provider to check for pending transactions
2. If they can’t locate the refund, contact Customer Support and we’ll help investigate