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My tracking number isn’t updating—what should I do?

Last Updated:

Tracking updates may take up to 24 hours to appear after your package ships.
 
If it’s been more than 48 hours and there’s still no update:
 
  1. Check the tracking number directly on the carrier’s website
  2. Confirm your shipping confirmation email doesn’t list multiple tracking numbers
  3. Contact our Customer Support team if it’s still delayed. We’ll help track it down or file a claim if needed.
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