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Why can’t I redeem my points?

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If you’re having trouble redeeming your points, first make sure you’re logged in to your Clarus account.
 
To redeem your points:
  1. Visit the Clarus Rewards page or open the Rewards panel
  2. Choose the reward you’d like to redeem
  3. Copy the reward code that is generated
  4. Enter the code in the discount code field at checkout
If you’re unable to redeem a reward, check that:
  • You have enough points for the selected reward
  • You’re logged in to the correct Clarus account
  • Your order is a one-time purchase, not a subscription order
  • Another discount code has not already been applied
If you’re still having trouble, contact Customer Support for assistance.
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